LTF is hosting a conference with Camden Housing Association Residents Group (CHARG) for housing association tenants from across London.

Key details:
Date: Saturday 28 January 2023
Time: 10 am – 1:30 pm
Location: Zoom; please email sarah@londontenants.org to book.

Resources will be posted as produced.

1. Conference Agenda
2. A guide for setting up and sustaining effective tenants and residents associations
3. Podcast on making a complaint to your landlord as a social housing tenant or leaseholder.
4. Social housing complaints process
5. Tips for gathering evidence around housing disrepair – SW London Law Centre video
6. How law centres can support collective tenant action – SW London Law Centre video
7. The role of the Ombudsman and his revised complaint handling code – video and slides
8. RSH press release on implementation plan for new consumer regulation and pilot consumer inspection programme
9. RSH consumer regulation implementation plan
10. Social Housing Regulation Bill: landlords subject to ‘Ofsted-style’ inspections under new law – Inside Housing Article June 2022 (pdf);  view online at IH website here
11. Podcast – St. Martin’s TRA on the benefits of having an effective TRA
12. Podcast – St Martin’s TRA on getting their three landlords to set the same service charges