Briefing: Problems with landlord contractors?

Published on December 16, 2015

Published on December 16, 2015

Tenants, leaseholders and their associations often have problems in dealing with the many different contractors and sub-contractors that are employed to provide housing management, day to day repairs and decent homes or major repairs works by council and housing association landlords. These can include: lack of accountability, difficulty in knowing where to take complaints to, how to get contractors back when repairs have not been done properly and not knowing who is overseeing the delivery of services.

This briefing from April 2015 sets out some of the key issues and potential solutions Рat the borough, estate and street level.