To attain the Mayor of London’s target for London to meet net-zero by 2030, many council and housing association tenants can anticipate refurbishments works to their homes.

The last time that large numbers of social housing tenants had significant works carried out to their homes were those relating to the ‘decent homes standard’ from 2000 to 2010 and later.

During that time, tenants had a wide variety of experiences around the amount of information, involvement in decision-making, and the quality and sustainability of works provided.

With the net-zero work, this must be different.

To that end, London Tenants Federation (LTF) has drawn together principles and guidance for social landlords on involving social housing tenants in discussions and decision-making about net-zero works for their homes. These are brought together in 12 clear points.

They include:

• Net-zero works must improve the conditions of social housing tenants’ homes, including reductions in energy costs and addressing fuel poverty.
• Tenants must not be used as guinea pigs to assess systems for attaining net-zero. They must be assured of good quality and sustainable work – carried out by well-trained operatives overseen by landlord employed Clerks of Works.

We urge Sadiq Khan to adopt our 12-point principles and guidance for social landlords as part of his policies to ensure social housing tenants get the standards they deserve.