These audio recordings are from our single-issue meeting on rents and service charges held in October 2022.
We invited a Camden leaseholder with considerable experience in dealing with issues on service charges to speak about and answer queries on this issue.
He lives on a council-owned block of flats and chairs one of the borough’s district management committees. The committees hold meetings for Camden tenant and leaseholder representatives.
Listen here to:
How do we make a complaint as a tenant and what are the processes for escalating the complaint?
How do we make a complaint as a leaseholder and what are the processes for escalating the complaint?
Our single-issue meetings focus on key issues for social housing tenant and leaseholder representatives across London – enabling them to share, exchange and learn from one another.
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